Your data is our responsibility

We handle sensitive compensation data for your entire sales team. That's a responsibility we take seriously. Here's how we protect it.

Encryption

  • All data encrypted in transit using TLS 1.2+
  • Data encrypted at rest using AES-256
  • Password hashing with bcrypt (salted, high work factor)
  • Authentication tokens secured via signed JWTs

Access Control

  • Role-based access control (Admin, Manager, Rep)
  • Organization-scoped data isolation (multi-tenant)
  • No cross-tenant data access by design
  • Session management with automatic expiration

Infrastructure

  • Hosted on enterprise-grade cloud infrastructure
  • Point-in-time recovery for database backups
  • Standard platform DDoS protection and firewalls
  • Environment isolation (development, staging, production)

Data Privacy

  • We do not sell your data — ever
  • Customer data is never used for model training
  • Minimal data collection — only what's needed to operate
  • Data export and deletion available upon request

Application Security

  • Input validation and parameterized queries to prevent injection
  • CSRF protection built into our framework
  • Content Security Policy headers enforced
  • Regular dependency auditing and vulnerability monitoring

Incident Response

  • Documented incident response plans
  • Prompt notification of security incidents affecting your data
  • Post-incident reviews and root cause analysis
  • Dedicated contact for vulnerability reporting

Report a vulnerability

If you discover a security vulnerability, please report it responsibly. We appreciate your help keeping Earnest and our customers safe.

Email: security@earnestcomp.com

Please allow up to 48 hours for an initial response. Do not publicly disclose vulnerabilities until we've had a chance to address them.