Privacy Policy

Earnest ("Company," "we," "us," or "our") operates the Earnest platform and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Service.

2.1 Information You Provide

• Account Information: Name, email address, company name, and password when you register.
• Organization Data: Sales rep names, team structures, compensation plans, order/revenue data, and payout information you enter into the platform.
• Payment Information: Billing details processed through our third-party payment processor. We do not store full payment card numbers.
• Communications: Any information you provide when contacting support.

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, timestamps, and interaction patterns.
• Device Data: Browser type, operating system, IP address, and device identifiers.
• Cookies: Session cookies for authentication and preferences. We do not use third-party advertising cookies.

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process commission calculations and generate payout reports
• Authenticate users and manage access controls
• Send transactional emails (account confirmations, payout notifications, security alerts)
• Respond to support requests
• Monitor and analyze usage trends to improve the Service
• Detect and prevent fraud, abuse, or security incidents
• Comply with legal obligations

We do not sell your personal information. We do not use your organization data to train machine learning models or share it with third parties for their own purposes.

We may share information only in the following circumstances:

• Service Providers: Third-party vendors who assist in operating the Service (hosting, payment processing, email delivery), bound by contractual confidentiality obligations.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users.
• With Your Consent: When you have explicitly authorized the disclosure.

We retain your account and organization data for as long as your account is active or as needed to provide the Service. Upon account deletion, we will delete or anonymize your data within 90 days, except where retention is required by law (e.g., financial records for tax purposes).

We implement industry-standard technical and organizational measures to protect your data, including encryption in transit (TLS 1.2+), encryption at rest, access controls, and regular security assessments. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Export your data in a portable format

To exercise these rights, contact us at the email address listed below. We will respond within 30 days (or as required by applicable law).

Your data may be processed in jurisdictions outside your country of residence. We ensure appropriate safeguards are in place for international data transfers, including standard contractual clauses where required.

The Service is not directed at individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service and updating the "Last updated" date. Continued use of the Service after such changes constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at: privacy@earnestcomp.com