Reading your commission statement
Your commission statement is a PDF that shows what you're being paid for a period and how that figure was worked out. This guide shows where to get it and walks through it from top to bottom. Reading your first statement alongside this page takes about ten minutes.
Get your statement
You get a statement once your admin publishes your payout. Before that, the month is a draft and has no statement.
By email. Payout emails are on unless your company turned them off. If you haven't switched off Payout statements in Settings, you get an email titled "Your September 2026 commission statement is ready", with the PDF attached and a View Full Details button.
Rarely, the statement can't be built at the moment your payout is published. You then get "Your September 2026 payout is ready" instead, with your payout amount and a View Details button but no PDF.
In Earnest, any time:
- Click Payouts in the top menu.
- Open the payout you want.
- Click Download Statement.
You also get a notification in the bell whenever a statement is published.
The statement, section by section
Sections that don't apply to you are left out, so most statements are shorter than the full list below.
Header
Your company's name, the title Commission Statement, then Representative, Email, Period (for example "Sep 1, 2026 — Sep 30, 2026") and Team.
The summary box
The large figure labelled FINAL PAYOUT is what you're being paid for the period, with a PUBLISHED badge beside it. Under it are three figures:
- Total Volume: your credited revenue (or units, on a plan that counts something else).
- Attainment: how much of your quota you reached, as a percentage.
- Period Quota: the target you were measured against this period.
If you're paid in a different currency from your quota, a line reads "Converted:" with the amount in your payout currency, the exchange rate and the date of that rate. A note below the box shows if you were in a ramp month or worked only part of the period (for example "Prorated (12/30 days)").
Changes this period
Appears only if something changed during the period, such as your plan, team, manager or pay. It says what changed and on which day. If your plan changed, a Plan Breakdown table follows with one row per plan: its dates, revenue, quota, attainment, rate and commission. Each deal is paid under the plan you were on the day it closed.
How this payout was calculated
This is the main working. It starts with your volume:
- Total revenue (with Actual revenue and Adjustments above it if an admin adjusted your revenue).
- Activity count, for example "Activity count — 14 orders". It always says "orders", whatever your plan counts.
- Attainment, with the sum written out: total revenue divided by quota, times 100.
Then the commission:
- Base revenue (up to quota) and Base commission: the part of your volume up to quota, at your normal rate.
- Accelerator revenue and Accelerator commission: the part above quota, at a higher rate if your plan has accelerators. Tier applied names the rate band you reached.
- Kicker bonus: a one-off bonus for passing an attainment level, if your plan has one.
- A line saying a commission cap or floor applied, if one changed the total.
- Commission earned at the end. It reads Subtotal instead when the Final Payout section below changes the amount.
The statement doesn't list your deals one by one. To see them, open the payout under Payouts: the Activities table lists each deal.
Here is a simple example. Quota $100,000, revenue $120,000, rate 10%, and 1.5 times the rate above quota:
| Line | Amount |
|---|---|
| Base revenue (up to quota) | $100,000 |
| Base commission | $10,000 |
| Accelerator revenue | $20,000 |
| Accelerator commission | $3,000 |
| Commission earned | $13,000 |
Manual Adjustments
Each adjustment your admin or manager made, with its reason. Fixed Bonus lines are added straight to your pay. Revenue Adj. lines change your revenue before commission is worked out, so they can move your attainment. A fix to an earlier, already-published month starts with "[AMENDMENT to Aug 2026]" (with that month's name), and money awarded after a dispute starts with "Dispute resolution:".
Guaranteed Draw
Only if your plan guarantees a minimum, usually while you ramp. Draw (prorated) is the minimum for the period and Draw top-up is what was added to reach it. If you earned more than the minimum, it says "Commission exceeded guarantee — no top-up needed".
QTD True-Up
Only if you're paid monthly but measured on the quarter so far. QTD gross commission is what the quarter has earned so far, Prior payouts deducted is what earlier months of the quarter already paid, and Net commission this period is the difference.
Final Payout
Only appears when something sits between your commission and what you're paid. It starts from Commission earned and can add or subtract:
- Fixed bonus: your fixed bonuses.
- Recovered from prior overpayment: money taken back for an earlier period that paid you too much.
- Total payout: what you're paid.
- Carried forward to future periods: an overpayment still to be recovered. It comes off future positive earnings. You are never asked to pay cash back.
- Approved, not in this payout: an adjustment approved after this payout was finished. It goes on a later statement.
- Converted to your payout currency, with the rate, if your currencies differ.
Plan Details & Quota Derivation
A reference table of your Plan, Rate, OTE (period), Base Salary (period) and, where they apply, your ramp step and plan version. Next to it, the quota derivation shows how your annual quota became this period's target, step by step, ending at Effective Quota. On a ratio plan (a target per head, for example per FTE) it also shows the Ratio Goal.
Footer
Your company name, the month, the date the PDF was generated, and a reminder to contact your manager or finance team with questions.
Check it worked
- The FINAL PAYOUT figure matches Final Payout on the payout's page in Earnest.
- The period in the header is the one you expected.
Common problems
| What you see | What to do |
|---|---|
| The email has no PDF attached | The statement couldn't be attached when your payout was published. Open the email's link and click Download Statement. |
| No email at all | Check that Payout statements is on in Settings. Your company may also have payout emails turned off. The statement is always under Payouts. |
| The statement differs from your dashboard for the same month | The statement is fixed when it's published. Any later fix appears on a later statement as a correction, never by changing this one. |
| The total is less than commission plus bonuses | Look for Recovered from prior overpayment in the Final Payout section. |
| You can't find a deal | The PDF only counts deals. Open the payout under Payouts to see the Activities list. |
| Something looks wrong | Raise it from the payout's page. See Your dashboard. |